I am not receiving emails

Not receiving emails? Check the following points:

• Mailbox full: log in to the customer panel at my.mosthosted.com, click the relevant hosting plan and then Log in to Control Panel. Check whether your mailbox has sufficient storage space. Delete old emails or increase your quota if necessary.
• Check the spam folder: emails sometimes end up in your spam folder by mistake. Check there first.
• Correct email settings: make sure your incoming mail server is set to mail.mosthosted.com with IMAP (port 993, SSL) or POP3 (port 995, SSL).
• MX records: check that your domain uses the correct MX records. You can view these through DNS management in my.mosthosted.com.
• Firewall or security software: make sure your security software is not blocking email traffic.